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Education Support
Strategy, Projects
and Change
Student Experience
Efficiency &

Student Experience

Our Student Experience theme seeks to encapsulate everything that contributes to student life while at university.  A few years ago this might have been described as the “student lifecycle” and refer to the mechanics of a student moving through their programme of study.  Today, the experience that students have in every aspect of their time at university is managed, reviewed, considered and enhanced on a regular basis by universities in order to improve their student experience.  In turn the success of these universities in providing an outstanding experience is measured and the data published through league tables on an annual basis.


This is a very large theme and we have divided the support and guidance we are able to offer into three sub-themes.


SUMS is able to offer support to institutions reviewing many aspects of the student experience provision relating to areas such as the leadership and management of student records, timetabling and student support activities.