Student Experience is rapidly becoming a key differentiator between institutions, therefore delivering an exceptional student experience is one of the most complex present challenges a university faces. 

Designed to put you in the student's shoes, Student Journey Mapping provides a set of tools that will help you focus on the key moments that matter, and how to effectively design these to meet students’ needs and expectations. 

Join SUMS and Oracle for our Student Journey Mapping Train-the-Trainer workshop to be held at the UWE Bristol Exhibition and Conference Centre, Bristol on Tuesday 27 March. 

Please extend this invitation to Heads of Planning, Heads of Change and Improvement, Organisational Development Leaders and any other staff with a particular interest in change and process improvement at your University. 

Please note this workshop is free for all to attend.